"Omni-Channel Call Centre Solutions Connecting With Your Customers Has Never Been This Easy. With our Omni-Channel Call Centre Solution, your customers can connect with you, when they want and how they want 24 hours per day - 365 days per year"

MTN sales call centre. We pride MTN Post Paid Cell Phone contracts to new and existing MTN subscribers.

iSON Xperiences is the leading call center and BPO service provider in 14 countries of Afrcia covering South Africa, Nigeria, Kenya, Egypt with a strong focus in sub-saharan Africa having over 10, 000 employees.

Choose your own area code. All major South African area codes available, as well as National 086 number. Work With Me agents answer your calls in your company name, then either transfer the call to you or anybody in your company, or send a message via sms or email. A copy of the message can be sent to different people in your organization, example - Sales Manager can receive a copy of each message sent to his sales force for follow up. Our technical department will create and upload your own dedicated calendar, enabling our agents (even yourself) to book appointments online as required. This can link to your Google Calendar for live updates. Every call is recorded and stored on our servers, available should you require it. Have you outgrown your home office? First impressions are vital, you do not want your calls to go unanswered, answered unprofessionally or answered by a voice recording. When you use our answering service, callers will think they have just spoken to your.

Outbound call centre marketing mostly insurance and bank-related products

The 5 Deadly sins of IVR is a useful read for anyone wanting to implement or upgrade their existing Integrated Voice Response Solution